saxonbrook medical staff

Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Afternoon Christopher. However, this isn't the problem. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Saxonbrook Medical | Crawley To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. Care Quality Commission Inspection Ratings. Find company research, competitor information, contact details & financial data for Saxonbrook Medical of CRAWLEY. Will have to go to a walk in center! phone . Someone needs to reviwe the whole thing & start again. Maidenbower Square This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. That is just two of several things that have gone awry recently. 83.44% within a recommended level, out of 646 patients. We carried out an announced comprehensive inspection at Saxonbrook Medical on 15 March 2016. Crawley as unsuitable. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. Click on the Bus route to see step by step directions with maps, line arrival times and updated time schedules. We would also like to use analytical cookies to understand how our site is used and improve user experience. As this is an anonymous platform I am unable to contact you. Alternatively you can pop into one of our receptions. Sarah, Management Team. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. West Sussex It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription. There was a clear leadership structure and staff felt supported by management. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. However, these issues were adversely affected by changes within the practice including relocation, an influx of patients registering with the practice from a local walk in centre and a high proportion of patients from hard to reach groups. I visited the surgery to see a Doctor and wore my mask as asked to but in the waiting room was a, Although the surgery is very stretched due to demands on the service, I have always found the staff, Called to get an appointment for my 2 year old, everyone was so helpful and caring! Advise you left a review and was asked to contact to speak to a member of the management team about it. We are fed up chasing back and forth to get these things sorted. I have shared your feedback with the management team and highlighted some key learning points for us to look at and take back to the team. RH10 1HS Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. If you call for help you don't get it. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. As this is an anonymous platform we are unable to contact you directly. saxonbrook medical email . Thank you for taking the time to post a review. Maidenbower Square Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. Cross Keys House Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Saxonbrook Medical Centre GP has total 19591 registered patients, out of this there are 9756 female registered patients and 9835 male registered patients. They dealt with the situation and treated my son in a timely fashion which was . Contact us Address Maidenbower Square Crawley West Sussex RH10 7QH Get directions (opens in Google Maps) Phone Reception 01293 450400 Online Visit GP surgery website I have made the management team aware that you will be in contact. I am pleased to hear that the service you have received all round has been positive. Someone needs to reviwe the whole thing & start again. I have passed your feedback to the team who will be delighted to hear it. Sarah, Management Team. Analytical cookies send information to Google Analytics. Under current Data Protection legislation, no confidential data is permitted to leave the EU. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. It is very important to us that we get this sorted for you. Maidenbower SurgeryTel: 01293 450400Fax: 01293 450419, Northgate SurgeryTel: 01293 450400Fax: 01293 450419, Maidenbower Surgery American College of Sports Medicine Oded Bar-Or International Scholar Award American College of Sports Medicine. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Secrets pursuant to Health & Safety Code 32106; Report of Medical Staff and Quality Assurance Committee, Health & Safety Code section 32155; Conference with Legal Counsel regarding Anticipated Litigation pursuant to Government Code section 54956.9(d)(2); and consideration of closed session Minutes: December 14, and 19, 2022. Ask the Practice Sarah, Management Team. They are able to process UK-based data through NHS-approved encrypted channels and use only NHS-approved software in their tasks. Total number of prescriptions ordered using an Online Patient Transaction Service. However please leave a message through contact the Practice on our direct website, stating your name and that you left a review on this site in which we responded, and a member of the leadership team will contact you. Report as unsuitable excellent staff out of 5 by Lyn - Posted on 16 February 2022 Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. West Sussex The practice was rated as requires improvement for safe, effective, responsive and well-led services and overall. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. Consult your healthcare provider! I would also like to apologise for the service received when calling to the Practice. I am very sorry to hear that you have been having a bad experience with the surgery and there being a delay in us receiving information from the hospital. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. The problem is if you are not lucky enough to be able get into the booking system within about 10 minutes of it opening in the morning you have to wait and try all over again 24 hours later. RH10 1HS My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. I would also like to apologise for the service received when calling to the Practice. Kind Regards, Saxonbrook Medical Team. Sarah, Management Team. Incredibly frustrating and I have no doubt dangerous for many who are trying to get appointments. Report review titled Dissatisfied as unsuitable. See salaries, compare reviews, easily apply, and get hired. However I understand that on this occasion this has not been the case for your husband and this is something we would like to like to look into urgently for you. We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. The doctors, nurses and actually all the staff were amazing, professional, calm and reassuring! Never had a bad, Report an issue with the information on this page. Before you make your choice you can read more about our cookie policy. The team will be very pleased to hear your fantastic feedback. If there is a PDF icon, click it to download the full report. Their role is to provide families with children under five years old with support and advice around the general aspects of mental, physical and social wellbeing. Sarah, Management Team. I understand both sites are closed from12.3pm tomorrow for urgent training maybe you should look at your procedures as well. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? RH101HS. Patients can contact Saxonbrook Medical Northgate Surgery at 01293 450400 for appointments. Saxonbrook Medical - Information about the doctors surgery opening hours, appointments, online. There is a health visitor attached to Saxonbrook Medical at Maidenbower and Northgate surgeries: Saxonbrook Medical use staff based in the EU for back-office work such as letter and pathology administration for the purpose of supporting the UK-based staff. GP. Data showed that the service had reduced the number of referrals into secondary care mental health services. 2018. - To look at a lump! Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . Menu However please contact us via our website contact the practice option and leave your husbands details and we will contact him to discuss the situation and resolve. saxonbrook medical staffquincy ma police lateral transfer. Thousands of medical professionals marched through the streets of Madrid on Wednesday, for the eighth week, to denounce healthcare cuts made by the local government. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Saxonbrook Medical - Crawley - West Sussex - South East England - England Maidenbower Square Maidenbower, RH10 7QH Show on map How to get id 0300003831190 Other search results for: Saxonbrook Medical REQUEST TO REMOVE Saxonbrook Medical - The doctors, nurses and other staff at . University Of Leeds. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. Saxonbrook Medical Centre is a GP/Doctors practice in Crawley. We will reopen 11th November at 08:00. My Mother has been seen in person and care excellent From South Terminal, Crawley 51 min From University Of Brighton - Falmer Campus, Brighton And Hove 136 min From Gatwick Airport, Crawley 49 min From Ikea, Croydon 171 min This GP surgery is not currently accepting new patients. Saxonbrook Medical is a proud member of the South Crawley Primary Care Network. My Mother has been seen in person and care excellent Post code: RH12 0DD Courtyard Surgery - Salaried GP. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Menu PRESS RELEASE: 26th March 2021. Contact phone: 01403 330 320. Can this really be good for patients!!! Ensure that all aspects of underperformance in the national GP patient survey are addressed, including areas such as patients not feeling involved in the planning of their care. The practice proactively sought feedback from staff and patients, which it acted on. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. 69.0% vaccinated, of 1430 eligible people. I have passed your feedback to the team who will be delighted to hear it. as unsuitable. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. Our key findings across all the areas we inspected were as follows: A mental health wellbeing service had been developed within the practice. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Information On Booking Covid Vaccinations. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. review titled Practice playing Russian Roulette with peoples health! Map, Ask a Doctor 0 0. Thank you, Saxonbrook Medical. If you call for help you don't get it. Saxonbrook Medical | 24 followers on LinkedIn. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. I have shared this feedback with the team who will be very happy to hear this. We have a district nurse team attached to Saxonbrook Medical. Alternatively you can pop into one of our receptions. Continue to work to improve patient outcomes (QOF) within the practice. General Practitioner; Dr Ian Anderson General Practitioner; Dr Richard Woodhams General Practitioner; Dr Elizabeth Watson Staff Gps; Opening times. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Report review titled Very grateful as unsuitable. We will use a cookie to save your choice. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. The provider was aware of the requirements of the duty of candour. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Clearly need more staff to answer phones as I have been stuck in queue at number3 for last half hour. The practice were working to make improvements and there. 62.12% detected by practice, out of 66 new diagnoses. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. Ask a Nurse Ask Reception. Let us know your preference. Analytical cookies send information to Google Analytics. Report review titled Very grateful as unsuitable. As this is an anonymous platform I am unable to contact you. This email design is easy to digest and very attractive. as unsuitable. Menu removal of moles and skin lesions) - provided in-house and others. 43.1% vaccinated, of 1391 eligible people. Saxonbrook Medical Centre has medical staff of 6 to cater to your healthcare needs. 812 were here. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? We've put some small files called cookies on your device to make our site work. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Crawley 43.1% vaccinated, of 1391 eligible people. We've put some small files called cookies on your device to make our site work. How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. review titled Practice playing Russian Roulette with peoples health! Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review. chop shop cars where are they now; trail king tag trailers for sale; saxonbrook medical staff . West Sussex I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . We have processes in place to ensure no patient is left without their medication, so I would be keen to look into this further for you so we can pin point where the process failed and ensure it does not happen again. Exception reporting was higher than average in some areas. Close menu, by Michael Forde - Posted on 03 March 2023. Please do not send any patient information to this email address. You can contact this general practice using the phone number 01293 450400. New part-time careers in Crawley are added daily on SimplyHired.com. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional. I have passed your feedback onto our team who will be really pleased to hear this. Maidenbower Square Thank you, Saxonbrook Medical. Sarah, Management Team, by Christopher - Posted on 14 January 2022. Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. Social Prescribers connect people to community groups and agencies for practical and emotional support and complement other approaches such as care navigation and active signposting. What is happening? I have shared this feedback with the team who will be very happy to hear this. The service had been the recent recipient of the Nursing Times Nursing in Mental Health category and the clinical lead for the practice had been awarded the Nurse of the Year for the development of the service. Flu vaccinations - Under 65 At Risk Groups. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Thank you so much for taking the time to post this kind and positive review. Overall the practice is rated as good. Thank you to all at Saxonbrook. Close menu, by Michael Forde - Posted on 03 March 2023. So let's hope its not cancer. I am sorry to hear that you have been having trouble getting an appointment for a medication review. Health and safety, legionella, electrical testing and equipment calibration had been addressed through this process. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia The Doctor that has looked after my Mother has an understanding manner of her age and independence Thank you, Saxonbrook Medical. Due to the increase of minor illness, Strep A, Scarlet fever and staff illness unfortunately demand is very high, please bare with us when trying to get an appointment. Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. However, they are employed by NHS West Sussex. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. Report review titled Dissatisfied as unsuitable. Menu Get the latest business insights from Dun & Bradstreet. West Sussex Saxonbrook Medical Centre has not yet replied. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. NHS West Sussex CCG is responsible for effective clinical commissioning of Saxonbrook Medical Centre. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Advise you left a review and was asked to contact to speak to a member of the management team about it. Let us know your preference. We would also like to use analytical cookies to understand how our site is used and improve user experience. I have made the management team aware that you will be in contact. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. The protesters marched from the Regional Health Department headquarters to Puerta del Sol chanting slogans such as "Ayuso (President of the Community of Madrid) and Escudero only think about money." "We are protesting because we . Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. 5,450 part-time jobs available in Crawley. Map, Northgate Surgery Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. 82.32% with recommended measurement, out of 2,036 patients. Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review.