You will need to check to ensure that the correct value is being submitted. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. You will need to check your code to ensure that the CV2 value provided consists of either three or four digits only depending on the card type selected. Overlaps with an existing rule. In the new Run window popped up, type msconfig, and hit Enter. You will only be able to perform a VOID against a transaction once. You will need to check your code and ensure that your server/shopping cart is generating a unique VendorTxCode for each new transaction. As detailed above the card security code will consist of either three or four digits only depending on the card type selected. Cannot authorise this card. You are attempting to perform an AUTHORISE request against an AUTHENTICATED transaction which will exceed the maximum value of 115% of its orginal value. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. If you attempt to refund in another different currency to the original payment then you will receive this system message. Then select Troubleshoot > Advanced options > Startup settings one by one. When using the Form solution you will need to provide us with a Success URL field containing a Fully Qualified Domain Name pointing to the externally visible page on your site to which customers are returned if a transaction completes. This URL must be http:// or https:// and be less than 255 characters long. The ReleaseAmount value must also be less than or equal to the amount of the original Deferred transaction in which you are attempting to perform the Release.
values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. This system message is generated when you have not supplied the correct value in the VPSTxId field. Do roots of these polynomials approach the negative of the Euler-Mascheroni constant? You will need to check your code to ensure that the field is sending the correct code. You will only be able to perform an AUTHORISE request against an AUTHENTICATED transaction and no other payment type. Until I get a response, is there anything else that I could be looking out for? If you are providing a value which has more that 10 characters then you will receive this system message. All VendorTxCodes must be unique. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. 1 Answer Sorted by: 0 Check which environment you are using. A transaction is unable to be registered without this information. is too restrictive. Similar results when you try and use an active card on the test.sagepay. You will need to check your code to ensure that you are posting a valid e-mail address which is less than 255 characters in length. The Apply3DSecure flag is invalid. The end date is more than one month after the start date. You will not be able to enter more than 200 characters in the card address box on the payment pages. If a value is supplied, should contain either 0 or 1. The solution is just steps away! A valid value is required,this must be value between 0 and 100000.00. It should be less than 40 characters long, contain only letters and numbers with no spaces or special characters (except for hyphen(-), underscore (_) or full stop (.)). The Billing Phone contains invalid characters. Exiting. The card number you have entered is not supported as a card type on the Opayo system. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. There was an error processing this payment type, There is a problem with the details that have been entered for a European Payment Type. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. The original transaction was carried out by a different Vendor. The supplied is not available on any merchant accounts associated with this vendor account. This enabled test mode on the gateway and allows test cards to be used on the account so I can test a full payment. The user must have access to the specified . You must provide the first 9 digits of the card number in the field. Please refine the search. If you receive this message, a code related error has occurred on the Sage Pay systems. 1) If video adapter firmware update is available, apply it. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. The following are the supported graphics cards: Intel Iris Plus Graphics Intel UHD Graphics Intel Iris Xe Graphics Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. It should contain no more than 40 characters consisting only of letters and numbers matching the value passed for the original transaction. Exceeded the allowed amount of commands to execute. Unsupported Media Type :The request was unsuccessful because the entity of the request is in a format not supported by the requested resource for the method requested. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. Success! AVSCV2 rule not added. Please check and retry, There was error processing the payment at the bank site. The Contact Number contains invalid characters. This URL must be http:// or https:// and be less than 255 characters long. The VendorTxCode should contain your unique reference identifier for your transaction. The currency field will dictate what currency is being processed through your Sage Pay account and must be included in the post. You will need to use the previous card if this was a replacement card issued by your card-issuing bank. The CardStart date that has been entered is not a valid month and year combination. cannot be before , please check. These are 3 letter codes that will notify Sage Pay of the currency for the transaction. The card StartDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). To review, open the file in an editor that reveals hidden Unicode characters. Error (retrieving/updating or inserting) data. It is normally a number, but can contain characters depending on the acquiring bank. This field can contain up to 200 characters. The RelatedVendorTxCode should contain the VendorTxCode of the original transaction against which you trying to REFUND, REPEAT or AUTHORISE. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". You will need to check your code to ensure that you are sending this value or that the data is in the correct field. Some debit cards require a PIN to be entered. 3D accelerator card is not supported! Currency fields should contain 3-letter ISO 4217 codes e.g. No spaces, hyphens or other characters or separators. You will need to check your code to ensure that you are retrieving the correct value from your database before passing this through in the RelatedVendorTxCode field. For example, if you send M, you must have a MOTO enabled Merchant Number registered with Sage Pay. You will need to ensure that you redirect your customer to the ACSURL which was provided to you, and also submit the MD and PaReq to ensure you are able to obtain 3D authentication. When you receive the notice: "card not supported" on your credit card machine, it means just that - the specific card brand (or type) you are attempting to charge is not supported by your processor (or you are yet to register for processing that card brand). You will need to check your code to verify the SecurityKey from the original transaction to which you are attempting to send your REFUND, REPEAT or AUTHORISE request to. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. TransactionType of the related transaction is not supported for this operation. If you have AVS checking turned on within your Sage Pay account, or have provided a BillingPostCode, you must also provide a BillingAddress field. Please use mobile device to refund transaction. From System Information; Step-1. Please also check your entry before retrying ensuring that the month is entered before the year and that it is entered exactly as it is presented on the card with no separator characters (such as spaces or hyphens). If the card holder's name is longer than that, just send the first 50 characters in your POST. Check your code to ensure you are checking the validity of all CV2 numbers entered on your site before forwarding them to Sagepay. The network connection to the bank is currently unavailable. This only occurs if there are problems with your POSTing component. The DEFERRED transaction you are attempting to RELEASE has already been released. The card is not yet valid. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. The PhoneID is not registered to any vendor account. The related transaction that you are trying to AUTHORISE is NOT and AUTHENTICATED transaction. The VendorEMail field can only ever contain a maximum of up to 255 characters and if you pass more than this within this field, you will receive this system message. If you have received this system message, it is likely that you are incorrectly supplied the Start date. You will need to ensure that your code is passing either a value of 1 (Allow Gift Aid) or 0 (Do not Allow it) within this field. You will need to check your code to confirm that you are posting one of the following three values only: E for e-commerce, M for MOTO or C for Continuous Authority. If you have received this system message, then the value which you have provided in this field is not what is specified within the protocol. 4021 : The Card Range not supported by the system. 3. We could not process your message, please check your integration settings or contact the support team. You will need to check your code to ensure that you have supplied this value in the Vendor field. When I turned secure boot on, BIOS spit out "The VGA card is not supported by UEFI driver" messages on post screen, and asked me to turn on CSM mode in the BIOS. Staging Ground Beta 1 Recap, and Reviewers needed for Beta 2, Accept Payments online and store credit card info, SagePay Test transactions are always Pending, say Failed in MySagePay, Sagepay Test Environment apparent limitations, Confirmation email is not populating on Paypal (pay by card) with sage integration, Sagepay Pi - Error: 3364 (Card on File is not supported for one time tokens), Programmatically determine if Sagepay card details form is incomplete, Sagepay direct upgrade 4.0 does not open 3d secure page in live mode, Identify those arcade games from a 1983 Brazilian music video, How do you get out of a corner when plotting yourself into a corner. The card scheme requires you to pass the 3D-Authentication process in order to proceed with your payment. The following language code(s) are either not valid or not supported: . The GiftAid field specifies whether you wish to apply gift aid to the transaction. GBP for UK Sterling, USD for US Dollars and EUR for Euros. Accepted values for the CardType field are: VISA (Visa Credit), MC (Mastercard Debit and Credit), DELTA (Visa Debit), UKE (Visa Electron), MAESTRO (UK & International Maestro), AMEX (American Express), DC (Diner's Club), JCB (Japan Credit Bureau cards) and LASER (Laser cards). You will need to check your code to confirm that you are sending numbers only and only the large numbers presented on the front of the card with no separator characters (such as spaces or hyphens). The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. If you do not provide this value, you will receive this system message. Does it have cross-border restrictions? Client IP address is restricted by the vendor. The CustomerName field can contain a maximum of 100 characters and you will need to check your code to ensure that you are not sending more than this. Share Improve this answer Follow answered Nov 28, 2018 at 14:06 snack_overflow 536 2 11 27 You will need to ensure that your code is not sending more than 10 characters within this field and that no invalid characters are being sent. For example if your currency is GBP, the Amount field value can be sent as 123.45, 4567.89, 0.36, 12.30 but not as 123.456, 4,567.89, .36 or 12.3. Authentication credentials are missing or incorrect. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. Difficulties with estimation of epsilon-delta limit proof, Replacing broken pins/legs on a DIP IC package. pennsylvania dutch pumpkin cream liqueur nutrition facts (16) 99964-1531; how do you print your boarding pass R. Cel. Follow the steps to solve this issue . The NotificationURL which you have provided is not recognised by the Sage Pay servers and therefore we cannot send you all the transaction completion information. This field is numerical only and can only support values from 0.01 to 100000.00. 3) Live with it as is. The Currency does not match the original transaction. The resource requested is no longer available and no forwarding address is available. The request was unsuccessful due to an unexpected condition encountered by the server. If you are being presented with this error message it indicates that you are generating a VendorTxCode that matches that of a previously successful transaction against your account. The GiftAid field can only contain 1 (Allow Gift Aid) or 0 (Do not Allow it). Some cards have restrictions on cross-border usage. If you do have the merchant number on your account, then please contact our customer services team as there may be an issue with the set up of your Sage Pay account. Error parsing the request XML. This URL must be http:// or https:// and be less than 255 characters long. To know more about the cookies used in this website refer to our Cookie Policy. Returned when a transaction is declined or rejected. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. The PaymentSystem does not support direct refund. Please refer to the Sage Pay Integration and protocol guides to ensure this is being passed. Per HTTP spec that should be okay. What is the problem? Please contact support to re-enable this functionality. You will need to check that you are sending the correct SecurityKey of the original transaction in this field. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. The transaction you are attempting to REFUND has already been fully refunded. There are no card details registered for the token. When the card number is entered into the Opayo system we use the range to identify the card type, and validity of the number before processing the transaction. A VendorTxCode has not been provided within your transaction registration. You will only ever be required to provide us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. Please try a different card. The TxType field determines how the transaction will be processed by the Sage Pay system. If you did not provide a vendor name, then it would have been supplied by Sage Pay. The VendorTxCode has been used before for another transaction. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. There is no such username associated with your account. If you had entered the start date incorrectly please enter the correct date and try again. An ERROR has occurred on the Sage Pay System. Possible solutions. The Billing Surname contains invalid characters. The BillingPostCode field which you have provided is longer than what is allowed. The Authorisation was Declined by the bank. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. You will not be able to perform the REFUND that you are attempting as the total amount including all other REFUNDs performed against the original transaction exceed the total value of the original transaction. The Currency fields should only ever contain the 3-letter ISO 4217 codes and a valid currency code type that has been set up on your Sage Pay account. The Billing Address2 contains invalid characters. The DeliveryFirstnames value is Too long. Any other characters or lengths will produce this error. This field is compulsory and must be passed. Only zero or positive decimal values, to 2 decimal places. The method specified in the Request-Line is not allowed for the resource identified. The currency field can only accept the ISO - 4217 codes. Although a facet of Visa, Visa Electron cards are processed using a different merchant identification mechanism that is not supported by Blackbaud Merchant Service. The ApplyAVSCV2 field can only ever contain the following four values : 0: Use the Default setting on your account 1: Force the AVS/CV2 checks and use the appropriate rules 2: Force No Checks for this transaction and ignore the rules 3: Force the AVS/CV2 checks but DO NOT wish to apply rules. The IP address of each new server you POST from will need to be registered with Sage Pay. You failed 3D-Authentication. If a value is supplied, should contain either 0 or 1. The simulator saw the Vendor Name ''. The ephemeral port range depends on the server operating system that the client operating system is connected to. The StartDate is in the future. The Billing Firstname contains invalid characters. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. Your deferred transaction was Aborted successfully. An active transaction with this VendorTxCode has been found but the Amount is different. Please check and retry. A valid card number has not been supplied in the Card Number field. The Contact Fax contains invalid characters. This URL must be http:// or https:// and be less than 255 characters long. If the related transaction you are trying to authorise is NOT an AUTHENTICATE transaction, you will receive this system message. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. The ApplyAVSCV2 flag is invalid. This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. To correct this issue, you will need to check your code to ensure you are submitting the correct value. You are receiving this system message because your transaction does not include the TxType field when being posted to Sage Pay. 123.456 instead of 123.46, then you will receive this system message. We also return to you the 2 digit Decline Code from the bank. This field should only contain alphanumeric characters and must be 100 characters or less. Please check you code to ensure the Currency field of your POST contains a valid currency code, you may need to contact our customer services team to check which currencies are set up on your Sage Pay account. A valid is required. You will need to check your code to ensure that you are entering numeric values only and that no letters are being passed over. XML does not match the protocol. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0712 and not as 07/12 should be sent for an expiry date of July 2012. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. You will need to use a different card if you wish to proceed with the transaction. You will need to check your code to ensure that you are not sending more than 255 characters within this field. so the proper error codes can be logged. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. The ClientIPAddress format is invalid. If the card has expired it will need to be destroyed and a different card type will need to be used ensuring that the expiry date has not passed. If no security code (CV2/CVV) has been provided, you will receive this system message. You will need to ensure that you are entering the correct card number as situated on the front of the customer's card. The Related transaction is not an AUTHENTICATE. as outlined in our Protocols. Any value longer than this will generate this system message. You must check your code to ensure that you only use a fully qualified URL. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. The debit or credit card number entered must match that of the card type selected before you have been presented with the option of entering the debit or credit card details. The Amount including surcharge is outside the allowed range. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The vendor does not match with the vendor who registered the token. The ContactNumber field, if provided, can only contain a maximum of up to 20 characters. The VPSProtocol value is outside the valid range. The Card Range not supported by the system. The Description field can contain up to 100 characters. Thank you for your reply. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. The ContactFax field, if provided, can only contain a maximum of up to 20 characters. The eMailMessage field can contain a maximum of 7,500 characters. The request was well-formed but contains invalid values or missing properties. The primary admin user cannot be deleted. The Authorisation has been declined by the bank. The transaction would has failed due to the fraud rulebase which you have set up onto your account. Please try again. susan flannery daughter. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. This Authorise would exceed 115% of the value of the original transaction.
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