Also, you should know that shipping fees arent refundable. French +1 514 700 2078. However, they did say that the quality of the clothing items is worth the price. One SSENSE clothing review on TrustPilot stated, I have been trying to return my Off-White shoes since January. All of my items came with their original Gucci boxes (above) and dust covers and authenticity paperwork. var js, fjs = d.getElementsByTagName(s)[0]; SSENSE has a no-paper policy to reduce waste, so shipments dont come with a return slip. A luxury fashion e-commerce retailer that provides high-end and streetwear clothing items for men and women. You can purchase the jacket on the product page. Contact SSENSE. We are currently unable to fulfill new orders to Russia until further notice. This order shipped via Canada Post, and this took 10 days to reach my address in the US. The return process can be initiated by submitting a request from your SSENSE account, or it can be done by contacting the customer care team so that they can assist you with the whole return process. Blue 15 Black 48 Brown 36 Beige 13 White 12 Gray 8 Red 6 Green 4 Purple 2 Yellow 2 Gold 2 Pink 2 Khaki 1. . You can buy SSENSE clothing from the comfort of your own home through their site ssense.com. Returns are subject to our, Click on the Order History tab on the left-hand side, Under Modify, select the subject of your request, Fill out the contact form and send us your request. The answer to that is because by the time I determine I am going to order whatever designer item that Im interested in, its already been sold out on the designers website in my size. The developer provided this information and may update it over time. With the help of SSENSE review, we will help you understand that whether the shopping at SSENSE worth spending your money or not, so that you could end up getting the real value of your money. But the shipping time for this was a different story. SSENSE is a fashion retailer brand based in Montreal, Canada. Also, the SSENSE company has reserves the right to reject any returns if they dont meet the above mentioned requirements. They produce industry-leading original content and take pride in building their own technology solutions and systems from scratch. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and customer service. Subscribe to our weekly newsletter. Some customers indicated shipping was quicker than expected (in some cases, orders arrived a day earlier than quoted), while others experienced slower than expected shipping times. Stacy . Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. They contacted me and cancelled my order ffs man, I literally ordered when they had 2 in stock according to the website. If you have an SSENSE account, to modify or cancel your order: Please contact our Customer Care team if you do not have an SSENSE account and would like to make changes to an existing order. Which is not too bad at all for an international return, in my opinion. Im not sure if this second order shipped differently because there were more items or what the deal was but Im glad I had that experience or I would have been raving about how fast SSENSEs shipping is, and that is not always true! This post is my honest review of SSENSE after spending thousands of dollars with this online retailer. With their online presence, we can definitely say that SSENSE is a safe place to buy original products online and SSENSE is a legitimate company whom you can trust. They always make sure to handle any issues fairly and fast and have amazing prices and discounts! If you do not wish to create an SSENSE account, you can always contact our Customer Care team for assistance in modifying the order. Some reviewers reported experiencing the delay in shipping but was looking happy with what they had received. Press question mark to learn the rest of the keyboard shortcuts. Below is the list of countries where SSENSE ships: SSENSE has free return policy for the customers located in Canada, the United States, and Japan. However, I also ordered a second order just recently from SSENSE that featured 2 pairs of Gucci sandals, sneakers, and a wallet. You can use SSENSEs self-serve tools, ssense.com/en-ca/account/login, to track your order status at any time. For both of these packages, I also had to sign for the packages. International shipping costs for these destinations start at $20 and take approximately 2-5 work days. These are just some of the many positive reviews customers have left for SSENSE. As well, SSENSE does not process exchanges; instead, you need to return the merchandise for a refund and place a new order for your new item(s). They cancelled this order I made on the 30th of November because it was out of stock. The Montreal-based fashion brand has customers from all over the world and offers luxury clothing, streetwear, childrens clothing, sports accessories, home equipment, skincare, and more. Full-price orders: }(document, 'script', 'poshmark-jssdk')); 2023 Have Clothes, Will Travel Willow theme by Restored 316, This post is my HONEST review of Gucci sandals. I then just had to put them in a box with a shipping label they provided and write on the box RETURNOF CANADIAN MERCHANDISE and drop them off at my nearest UPS store. Gucci shoes are awful!). There have also been a few customers who complained about the prices of the clothing. Up to 2 business days processing time is required before the order gets shipped out (this may be longer during peak periods). Free shipping on full-price orders over $100 USD and other orders over $300 USD. Once you have submitted your question, a customer service representative will get back to you as soon as possible. Our standard processing time is up to 2 business days, with most orders shipped out the same day they are received by our system. You will find a huge variety of trendy clothing for men at SSENSE. This jacket is available in sizes XXS to XXL and is exclusive to the SSENSE site. The items sold on SSENSE are authentic. I really am not seeing any differences. SSENSE is an e-commerce fashion retailer brand that was founded in 2003 and based in Montreal, Canada. At least to me, it looks like the shoes are the same. SSENSE.com, you can also purchase some limited products through other online marketplaces like Amazon. Shop SSENSE Store Online | Latest & Trending Items | Lyst SSENSE Store 149,476 products, 1 store Women's Men's On sale Nike Air Force 1 Low Sp X Undercover Shoes In Gray, - White $180 $110.01 (39% off) SSENSE On sale Nike Air Max 95 Shoes - White $240 $185.01 (23% off) SSENSE adidas Originals Adifom Q Shoes - White $125 SSENSE On sale Nike Orders placed after 11:00 AM (EST) may be processed the next business day, and orders placed on weekends and holidays will be processed the following business day starting at 8:00 AM (EST). Same location as you as well. I was surprised as I don't have this issue when I purchase from Farfetchor MyTheresa. Your authorization permits the carrier/customs broker to file. We live around western Canada in British Columbia, so is it possible that they simply arent dispatching to us? - Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by SSENSE and/or banner on the SSENSE website and SSENSE App with at least 48 hours notice prior to expiry. The bottoms of these sneakers look the same as well as does the stitching on the sneakers. It was packaged so neatly, which elevated the experience., The another customer were saying: They sent my order the day I ordered it and I received them the next day package came discreet which I love because I have had shoes stolen in the past, I didnt realize what they were till I opened the box thank yall best shoe shipment Ive gotten so far., One SSENSE review on Trustpilot stated I received a package that is missing one item. They receive all merchandise directly from suppliers and, depending on the designer, items might come with a proof of authenticity (e.g. I wasnt even ordering limited quantity items. I ordered on 12/14, still nothing. Also, my friend had ordered about 3 days before me, and although the shipping label has been made, it has not moved from Mirabel, PQ. If anyone has any questions at all, please reach out in the comments at the end of the post. Other orders include and are not limited to Sale orders. How To Buy SSENSE If You Don't Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If SSENSE doesn't ship to your country, then you need to ship your items to a US/UK package forwarder who'll then ship your package to your international location. It was a Jacquemus straw bag. SSENSE is a genuine company. If you, Is SSENSE Legit? Your order serves as an electronic signature indicating your agreement to the following, as required by US Customs and Border Protection: The designated carrier/customs broker is hereby authorized to execute, as an unpaid agent who has knowledge of the facts, pursuant to the provisions of section 485(f), Tariff Act of 1930, as amended, the consignees and owners declarations provided for in section 485 (a) and (d), Tariff Act of 1930, as amended, and to enter on my behalf or for my account the goods described in the attached invoice which contains a true and complete statement of the facts concerning the shipment.. If you placed your order under a guest checkout option, youll need to create an account to request and manage the return yourself. This will definitely be my go to from now on!, Many customers agreed that SSENSE products are way cheaper than other retailers or the brands itself. Once you have it, you can log in and start shopping. Through this SSENSE review, we will give you a detailed insight of the brand and their products, their customer ratings, customer reviews, promotions, and more so that the decision making can become easy for you. Make sure the item is in its original, unused, unaltered and unwashed condition. SSENSE uses cookies that identify your device to provide you with a better online shopping experience, tailored to your preferences. These are all so cute but they are freaking awful in terms of comfort. Although, they ship their products globally to over 40 countries. White Airport Tape Long-Sleeve T-Shirt by Off White, Beige Bicolor Classic Card Holder by Maison Margiela, Wishlist functionality to browse, save favorites, and buy later, Lower prices than other premium retailers, Customers report slow or no customer service, inconsistent shipping times, and a long returns process, The item must be in its original, unused, unaltered and unwashed condition, The item must be returned with the tags and packaging in their original condition, Click on the Order History tab on the left-hand side, Under Modify, select the subject of your request, Fill out the contact form and send SSENSE your request. After reading this SSENSE review, if you still left with some questions or queries then you can feel free to contact SSENSE Customer Care anytime. Just to recap, I ordered 3 pairs of Gucci sandals, 1 pair of Gucci sneakers, and 1 Gucci wallet from SSENSE. Plus, right now, there are also hundreds of sale items at up to 70% off for both women and men. To conclude this SSENSE clothing review, a vast majority of the reviewers were completely satisfied with the quality of the product, the price they paid for the product, fast shipping, and amazing customer service. It makes sense for the TrustPilot ratings to carry more weight, since it features a larger sample of customers. s4yum1 1 yr. ago. I received a shipping label months later. Body: 100% cotton. You can wear this jacket with jeans and a t-shirt for a casual look or dress it up with chinos and a button-down shirt. Anywhere casual is the dress code. You can also add items to your wishlist for later purchase. It is also versatile since you can style it in various ways. Please note: when using the SSENSE mobile app please allow access to location services in order to see location specific pricing. Overall, the reviews for SSENSE are overwhelmingly positive, and shoppers love the platform for its unique clothing options and quality customer service. These comfy bike shorts retail for $37. Our 24/7 Customer Care team will help facilitate any changes before the order enters the shipping queue. As part of this SSENSE clothing review, were providing some of the more popular, trending items (and, luckily, theyre all on sale!). If there are individual B/Ls or AWBs, the shipment will qualify unless there are several B/Ls or AWBs addressed to same individual with shipment on the same day and the total value of these shipments is over US$800, in which case U.S. Customs and Border Protection will treat them as a single shipment. 8 Medium US. The Lombardi Gold Fede Necklace can be yours for $190. Tracking information is available on all orders placed. Free shipping on full-price orders over $100 USD and other orders over $300 USD. Guest Orders: If an order was placed using the guest check out option, please create an SSENSE account to request and manage the return yourself. If youre looking to exchange the items you bought, then you need to know that the company doesnt offer exchanges and you have to return the items to get the refund instead and then place a new order to get the new items. Sign up for SSENSE to stay up-to-date on the latest trends and receive exclusive discounts. SSENSE MONTRAL is located at 418 rue Saint Sulpice, a five-storey building first erected in 1866 and directly adjacent to the city's iconic Notre-Dam See more 845,439 people like this 847,481 people follow this https://www.ssense.com/ customercare@ssense.com Retail Company ssensemontreal ssense Photos See all Videos See all 0:08 Although cheaper prices dont mean to be affordable, their products are highly priced, but lower in prices when compared to the designer stores. The platform also offers discounts and promo codes that shoppers can use to get a percentage off their purchase. Alternatively, you can find them at their HQ store at 418 rue Saint-Sulpice, Montral. The product should be returned with all the tags and packaging in their original condition. Fuck no. Unfortunately, though, I cant keep any of the shoes I ordered from Ssense!! I contacted an agent and they told me I should wait for 3 days. If there are individual B/Ls or AWBs, the shipment will qualify unless there are several B/Ls or AWBs addressed to same individual with shipment on the same day and the total value of these shipments is over US$800, in which case U.S. Customs and Border Protection will treat them as a single shipment. These Gold DiorStellaire04 Glasses retail for $339. So there seems to be a few levels of fuckery going on. It is the ideal piece for transitional weather since you can dress it up or down to suit your needs. Our standard order processing time is up to two business days. According to customer reviews, the prices of some items can be a bit expensive. The package is in good condition. "Restricted orders" have a shipping fee of $17. Note that not all garment Essentials SSENSE purchases are final sales. In conducting this SSENSE clothing review, we found that the brand has mixed, just above average reviews and ranks 9th among designer clothes sites, according to SiteJabber, with 3.66/5-stars based on 854 reviews (3.66/5 stars). This contrasts with higher reviews from TrustPilot, which gives SSENSE 4.5/5 stars, based on 26,641 SSENSE reviews. International shipping costs for these destinations start at $20 and take approximately 2-5 work days. You can also save money when you make a purchase and use an SSENSE coupon at checkout. - SSENSE has the right to change, extend or end promotions at any time. Please note: tracking information will be updated online one (1) business day after your order has been shipped. dust bag, original box, certificate of authenticity). (Section 321), if eligible (see below); (2) an informal entry pursuant to section 143.21 of the Customs Regulations, if eligible; or (iii) the formal entry for any order that is over $2,500, or otherwise requires formal entry. Ordered on Dec 8 and Dec 10, none of them have shipped (I live in CA, USA). I also appreciated how quickly they processed my returns and issued me a refund. Please note: if an order was placed using the guest check out option, you must create an SSENSE account to modify the order yourself. In Canada, youll get free standard shipping on orders over $100 (or its $7-$10 for Priority Shipping, depending on your province). Menswear . (I always hate paying for shipping!). The White Airport Tape Long Sleeve T-Shirt is for loungingat home, at the gate before you catch your next flight, wherever. So, all in all, from the time I placed this order to the time it arrived on my doorstep was almost 2 weeks. Its a level up from the plain white tee, and just as casual. Japan is the only international country, other than the United States, that has conditions for free shipping, with no shipping costs for orders exceeding 35000. It is also essential that you know your measurements before ordering. Ash8989. (function(d, s, id) { Next up in this SSENSE review, well get into what their customers think of them. Maybe if Brady was to practice a little tough love he could keep his daughter from turning out to be like her mother. The online retailers set their own prices and many of them sell similar products, because of the huge competition, many brands lower their prices and SSENSE successfully offer attractive price tag to their customers. Conditions apply. CanadaFor orders that are placed within Canada, customers will be charged federal and provincial sales taxes -- these depend on which province the order is being shipped to.