vivid seats complaints

They simply dont care. says they have a no refund policy unless the event is cancelled. I hate what you stand for. I bought 3 with the insurance. Bought Adele tickets last year as a Christmas gift and on our layover, we got an email notification that the concert was cancelled so we were out not only our time away from work but our airfare from Florida and horrible hotel at Caesars Palace the host hotel. I will continue to use vivid seats for all my ticket purchases as well as referring them to friends and family. The latest review was 2 months ago. At this venue, Section B is behind the Pit. Vivid seats is such a scam!!! Definitely recommend. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. Who Sets the Price on Vivid Seats? Purchased 2 tickets to an NFL game with buyer ticket protection, seller stated tickets transferred, provided Vividseats with a fraudulent email, after spending 6 hours on phone calls, no help at all. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Well the day before the game which was 4 hrs from my home they quit responding to me all together. Vivid Seats Promo Codes | 10% Off In March 2023 | Forbes A. Amalia G. Today. Vivid refused a refund! I would like to warm people to avoid buying tickets through Vivid Seats. Vivid Seats is one of the more popular ticket brokers but it has a lot of hidden fees (around 25%) and doesn't get the best reviews for its customer service. You advised that you arrived at 7:50 PM. Please reach out to our Customer Service team and we can find out more information on why that was cancelled, and assist you with obtaining tickets. Suite 800. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints I will not be using this company again and will never refer a soul. Wed, 11 May, 2022 at 5:09 PM. Any shipping fees associated with transferring the tickets are the responsibility of the buyer. Sales Representative (Current Employee) - Coppell, TX - July 6, 2022 I've Worked here since April 2022 and I honestly LOVE it. Do I need to print these tickets? The 21st was spent on the phone trying to aquire our tickets. Jeremy of Las Vegas, NV Verified Reviewer. Vivid Seats Reviews, Complaints, Customer Service - Revdex.com Avoid this site and their markup fees! Takes no accountability for a time glitch that had us go to a show at the wrong time. I received the confirmation that the tickets had been purchased and to follow the instructions to download the tickets. Desired outcome: Of course they kindly offered to repost the tickets with all sellers fees and zero guarantees. Our role as a marketplace is to connect fans like you with people who have tickets to the events you want to experience live. Vivid Seats' slogan is, "Empowering every fan to get to the live events that shape their most vivid moments and memories." And that about sums up their purpose. I simply want a partial refund because I feel that is fair. Avoid purchasing thru Vivid at all cost. Our superior relationships with trusted sellers give you an unmatched selection of tickets to the hottest and most exclusive events around the world. We are filing fraud with the bank and reporting to the bbb. Bought 6 tickets and only 4 were transferred. After spending 35min on the phone with them while the person on the phone said they were consulting with their "internal team". 36 employees at Vivid Seats have reviewed Vivid Seats across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. She says no digital. We paid about $500 for the tickets in total. Vivid Seats insights Based on 55 survey responses Areas for improvement Trust in colleagues Sense of belonging Ability to learn new things Good tips Server (Former Employee) - Chicago, IL - October 7, 2022 The tips were usually good and there was a diverse customer base which kept things interesting. Contact Us About The Company Profile For Vivid Seats LLC. Sellers can choose the price for their tickets and modify them at any time. I then got an email saying that I would get my tickets for the new scheduled event for July 30, 2022, 3 days before the event I still did not have my tickets, I spent many hours on live chat and on the phone with them, telling me I would have my tickets for the day of the event. Then the day of the event I got an email cancelling my ticket. I bought my tickets 5 months before the show. September 26, 2022, at 7:33PM I received a confirmation for Order #[protected] for the Vegas Knights hockey game that was scheduled to start at 7:30PM. Apply this Vivid Seats coupon code for $15 off first . Tickets must meet standards set by Vivid Seats they must be for a U.S. event, and you cant sell tickets before you own them. Because of this, we always make sure to share total pricing information throughout each fan's purchasing experience. I was assisted by carlos today in my want to purchase 2 luke bryan tickest for wed july 27th in gilford New hampshire I only had to tell him what section i wanted and how much ibwanted to spend and he found me the best available that met my requests! If you have any additional questions, we encourage you to reach out to our online support team on social media. The confirmation number they gave me was completely useless and also did not allow me to access my tickets. Vivid Seats is one of the many merchants that offer users the chance to buy and sell live event tickets on the secondary market. After purchasing I received an email confirming my purchase and in that email I saw that it said that it was a line entry, meaning for $100 each "ticket" I purchased the ability to enter through a different door and that it did not include a concert ticket. All they say is their sry, well so am I! Vivid Seats LLC Business Profile Vivid Seats LLC Event Ticket Sales Contact Information 24 E Washington Suite 900 Chicago, IL 60602 Visit Website (866) 848-8499 Primary hours 8:00 AM - 12:00 AM. They didn't even attempt to make it right. Based on pretty much every SeatGeek review out there, the time in business, and reputation, SeatGeek is one of the most reliable options out there. Meaning the purchaser ( me) is supposed to drive 4 hrs to the event without receiving my ticket in advance. Anyone can write a Trustpilot review. Vivid Seats will calculate, collect and remit sales taxes for events taking place within particular jurisdictions, however Vivid Seats is in no way responsible for the accuracy or suitability of any payment of taxes made by Vivid Seats to any entity on Seller's behalf. FAQ. The Insurance is not included. We'll get you there. The guarantee protects buyers from getting invalid tickets and ensures they receive their tickets on time. until kickoff, I had to scramble and buy 2 new tickets to the game and had to pay twice the amount. Vivid Seats is a third party ticket marketplace that has grown in popularity over the last number of years. Vivid Seats ranks 25thamong Ticketssites. 3 for $533.58. I thought Vivid was a pr0n company. The seller is not responsible for paying shipping fees. I purchased two tickets for Garth Brooks in Gainesville five months before the concert My ticket were mailed to me earlier than expected. In one order, my tickets arrived via email within an hour or so. People need to purchase through the theater or auditorium as Vivid Seats almost double the cost of any ticket. Verification can help ensure real people write reviews about real companies. Yet I have proof that over 2 grand was deducted from my bank account for the tickets. In our commitment to your safety, we keep all of your personal information secure and back every order with our 100% Buyer Guarantee. The tickets are yours now to you have to figure out what to do. I got an email the day they were supposed to get to me saying that they were sent but I would need different tickets to use at the venue. Save. Hi Trent, we're disappointed to hear that you weren't able to utilize your parking pass for the Super Bowl. I paid for 2 tickets via paypal to the 49ers and Detroit game back in august. There was not enough time to even get to the venue. Luckily, the tickets were sent to me within an hour and they came through Ticketmaster. I found two separate listings for tickets in the same section and row. We were able to look into your orders and can confirm that your tickets cannot be transferred due to being electronic transfer tickets. Vivid Seats is a full-service marketplace that facilitates transactions between fans looking to buy or resell tickets to their favorite sports, concerts, and theater events. SeatGeek Reviews 2022: Is SeatGeek Legit, Safe & Reliable? - Google Contact Customer Service | Vivid Seats We added millions of opinions to our database and summarized over a million opinions. People flood the venue website and purchase as many seats as possible and then resell them on VividSeats. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Sellers listing their tickets for sale do set their own prices and some sellers price tickets lower or higher than face value. Ordered tickets for Gary Allan concert last September. Its not right that they say they have no control over the seller. ColPhorbin 1 yr. ago ComplaintsBoard.com is a leading complaint resolution website on the Internet. We do this to make sure each fan is able to choose tickets that are most accommodating to them. Had rented a room just for this event. He said they can't refund anything because they connect 3rd party sellers. Thank you. Here's what happened: Vividseats sold us three tickets, 2 of which were from a 3rd party. Yes. Due to the sensitivity of this delivery method, only our large resellers can list these types of tickets. Vivid Seats complaints 101 E Erica Minz of Lake Forest, US Jun 14, 2022 2:25 pm EDT Verified customer Received incorrect order June 13, 2022 I purchased concert tickets. Nellis v. Vivid Seats LLC (1:20-cv-02486) - CourtListener These seats sell for $35.00 each. I attempted to purchase regular GA tickets for the upcoming Fall Out Boy concert in Virginia Beach and after check out realized there was only one ticket when I KNOW I set the purchase number to two. Recent customer reviews are positive. Vivid Seats Reviews | Read Customer Service Reviews of www.vividseats.com I was purchasing tickets for a show and the venue did not have tickets for sale yet so I purchased through here since they were only available here and paid 200$!!! It should take less than five minutes to find tickets for your favorite venue, artist, or team, select the seats, register, and purchase the tickets. Copyright 2022 Consumers Unified LLC. Vivid seats sucks. Customer service told me they will not help me because I already accepted the tickets. He was very polite, professional, kind, and made the process very easy! Downgraded Tickets Sent - Not what I paid for. Tried and tried last night (4/10/22) and again most of the morning (4/11/22) to buy tickets. I have knee issues so very kind to help so we don't walk far. Nothing arrived. . I just bought 2 tickets for $250 each and the ticket charges were a whopping $132.10! On December 13, 2022, I received the tickets from Vivid. Takes no accountability for a time glitch that had us go to a show at the wrong time. The insurance was $65.82. Report as inappropriate. Vivid Seats 102 complaints 0 resolved 102 unresolved File a complaint to Vivid Seats Vivid Seats contacts (added by reviewer) Phone number 1833 228 5143 Address 344 N Ogden Avenue 4th Floor, Illinois United States Website www.vividseats.com Category Entertainment & Events View full information Most discussed complaints

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