Find ready-to-work contractors where and when you need them. Earning potential. Grow your home business through Liveops client network, working with the brands you know and love. GM Regional Customer Care Operations, major utility. Were all looking at the same data one version of truth consolidated in a single repository. And this month two of the best teaching, We've reviewed 5 new hustles this week, which provide good opportunities for designers, notaries, Basic strategies to survive inflation involve spending (or saving) less or earning more. Agents' Choice: Best Headset, Phone and Antivirus Software - Liveops After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Easy access was particularly important for the tools Live Nation employees and management use daily to keep in touch and work efficiently. This is critical, says Huckabay. Are you an employee? First, check out our frequently asked questions about the agent experience and application process. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. View our background requirements here. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Intelligent You may also receive performance-based pay or other incentives. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Support. Login - LiveOps Inc. Submit an application for an available virtual contact center opportunity. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . No problem. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. The world class support of Liveops and unparalleled access to world-renowned clients. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Its a huge, huge advantage for us, says Myers. Learn more about how Liveops virtual contact center solutions can scale your business. Liveops exists to improve people's lives, and . It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Liveops Nation - Virtual contact center Community Live far from an urban center? Contact - Liveops This field is for validation purposes and should be left unchanged. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. I like feeling like Im helping people all from the comfort of home. You can actually enable a person to get to an application through the Okta platform. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Work From Home contact center Roles - Join Liveops There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Empower agile workforces and high-performing IT teams with Workforce Identity Cloud. Working at Liveops: 388 Reviews about Pay & Benefits - Indeed Quickly assessing customer needs and providing sound solutions. Gift Matching Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. Login - LiveOps Inc. IT Support Existing Duo Security enrollments. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. The organization relies on Okta to provide streamlined, secure, and consistent access to all its appsensuring daily work can be done effectively anywhere, anytime, and on any device. Copyright 2023 Okta. Applicant Login - Join Liveops We couldnt have done it without Openforce. Contact Liveops - Join Liveops The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. Universal Login. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Virtual Healthcare Call Center Services - Liveops Join Liveops Nation and experience the freedom and autonomy of being self-employed! Sound: Must have a sound card installed and be equipped with speakers or headphones. McAfee and Norton were almost a tie but by far the most popular amongst agents. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. One where youre provided with free warm leads? If you choose to contract with Liveops to provide virtual contact center services, youll join a network of other self-employed individuals or business owners, and have access to a variety of client programs and opportunities. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. If you are looking for Liveops Agent Portal Okta? They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. . 2 Ways to Quickly Find Your Company's Okta Sign In Page We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. As a self-employed 1099 Independent Contractor Agent providing virtual call center services to Liveops clients, you will be responsible for your own tax obligations. Login. Conducting inbound/outbound customer service calls. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. OR Look in your activation email. Well create a unique plan to ensure a smooth transition for you, your teams and independent contractors. This includes listing Liveops as your employer on loan applications, government forms, or requests for employee-type benefits. Director of Customer Care, healthcare organization. Keep contractors happy with accurate payments on time, every time. Actual earnings may vary depending on client opportunity and support required. LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Username or Email Password. Money is amazing, but like every job there are flaws. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Independent Contractors are responsible for expenses and control their profit and loss. GROW YOUR BUSINESS Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Were now out of the back room and working with the business to add direct value, Huckabay says. Be the customer care voice of top brands, providing best-in-class service. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. process. I wish there was some type of base pay. Login contact center Opportunities - Work From Home - Join Liveops Okta goes so much further than other providers, Huckabay says. You can also manage cookies in your browser settings. Get Directions Which equals no money! If there are system issues, you will not get paid. Improving Peoples Lives. Liveops works hard every day to make peoples lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. The more investment you make in yourself, the greater the reward. Learn about Liveops Enterprise Solutions Click Here . Moreover, the site demands that you have all sorts of equipment, which you supply yourself. When an IVR cant answer a customers question, the VirtualFlex platform delivers a live US-brand certified agent to help find a solution. Forgot Password - LiveOps Inc. IT Support Build a thriving work-at-home business providing customer service for top brands across a number of different industries. Earning potential. You are paid the the talk/email minute when working so your pay for each day will vary. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Browse case studies, customer service tips and other helpful resources for enterprises. Learn more Tax Support Provide support to users of top tax software providers. Okta offered Live Nation the ability to streamline access to all of its apps and tools, facilitate remote and mobile work, and simplify onboarding. Guide customers through the claims process. The only downside is a lot of training without pay. Join the revolution of the modern contact center! Enterprise Solutions. This means you can choose when, where, and how often to work! Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Copyright 2023 Liveops, Inc. All rights reserved. Is Liveops nation legit? Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. . Enjoy the freedom of being your own boss. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. Copyright 2023 Liveops, Inc. All rights reserved. Liveops Okta. Heres a direct link to where you can sign up. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. The sign-in URL is the web address you use in your desktop browser to access your company portal. Youll rest easy as the Openforce platform collects and stores contractor records in one, convenient place. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . You may also want to check out FlexJobs, which is a broad-based job site for remote positions. Working at Liveops: 947 Reviews | Indeed.com Its a good company depending on the project you are on. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. We didnt just evolve the remote contact center model, we revolutionized it. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Copyright 2023 Liveops, Inc. All rights reserved. I wish there was some type of base pay. See all features. But what good is making your own schedule if you cant get a schedule? Everyone else we spoke to claimed they were cloud-based but they weren't. Not everyone will be as precious with your business as you are. We'd have had to build out a lot of infrastructure. Liveops Nation - Virtual Call Center Community. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Across the web. Liveops | Okta . Login. Facilitating collaboration and communication with the best available solutions was another key goal. Yes! Their consistency, professionalism and customer service are unparalleled in the industry. IT Support You are using an unsupported browser. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Keith Myers, SVP Business Technology, Live Nation. Pass a self-funded background checkThis business expense (just $24.99) is required by our clients and is the responsibility of the applicant. View our background requirements here. Build a thriving work-at-home business providing remote customer service for top brands. Some clients also pay commissions. Please update your browser to the latest version on or before July 31, 2020. Not sure which client opportunity (or opportunities!) The background check requires a $24.99 processing fee paid directly to our vendor. I still love it., I strongly recommend not working for this company. Liveops employees can directly contribute to the success of students journeys through college into . Earning potential. Also the hiring process is long and it's unpaid. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Cons are having to provide your own equipment. Discipline and setting expectations of yourself are key to working from home. The driver for that is people now work from anywherethe more on-premise infrastructure you have, the harder it is to meet those demands.. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Consider holiday gift experiences. I don't mind the extra training if they had compensation for it. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Organizations. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! As a self-employed independent contractor or business owner, youre 100% in control of your own schedule. Forgot password? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Be a superhero sales agent with great earning potential. By Veronicas pandemic story is unfortunately all too common. Want to become a Liveops agent? I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. It means there are no open holes in our infrastructure., The IT team is no longer occupied with maintaining servers, running data centers, or answering endless password reset questions. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Flexibility. Agent Sign-In. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Apr 04, 22 (Updated: Sep 19, 22) Liveops Independent Contractor - YouTube They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Huckabay describes his vision of the future of work: enabling people to work from home, offices, or shared office spaces. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Enjoy the freedom and flexibility of being your own boss. Login - LiveOps Inc. IT Support The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. When someone leaves, they're deactivated. To accept cookies continue browsing as normal. As a lot of people in the company say: it just works. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Now we can focus on making sure IT is partnered with the business in everything they do.. Managing multiple systems, programs, and screens simultaneously. Copyright 2023 Liveops, Inc. All rights reserved. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Across the country. Unfortunately they dont pay a minimum per hour like other companies. Okta was leaps and bounds ahead of all the other providers, says Myers. Different programs have different pay structures. Innovate without compromise with Customer Identity Cloud. Press & Media. Secure your consumer and SaaS apps, while creating optimized digital experiences. Status. You don't necessarily have calls every . Outspoken. Your customers deserve the best at every touchpoint. Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Assist customers with orders, questions, and returns. To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. It changed what we focus on as IT, he says. Okta offered exactly what Live Nation needed. Apply to Liveops (Fountain)
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