We have some of the highest inventory turnover rates in the industry as we only sell the highest quality high line vehicles at the lowest prices; for this reason, we are fortunate to sell cars nearly every day. i texted him to see what was the hold up he told me to "contact Walter". Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Our local dealership keeps a great stock of luxury used cars, trucks, and SUVs in inventory. I visited dealership MerlexAutoGroup. WE FINANCE EVERYBODY - Call Our Sales Department For More Information. I agreed. Tell us has your experience with this business or person been good? Advertisers above have met our
1105 N Glebe Rd Arlington, VA 22201. Find out what works well at Merlex Auto Group from the people who know best. :$6K . Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. And the best part of all, documents in their CrowdSourced Library are FREE. Search consumer complaints, reviews and information about merlex-auto-group. Child safety. Great selection of cars they play extremely fair and honest and they get you the best loan possible out there Walter gave me the best experience with buying my first car. Two Classes of consumers are eligible to make claims in the Merlex stucco settlement. UniCourt uses cookies to improve your online experience, for more information please see our Privacy Policy. On March 19, 2018, Monday, I returned the car and the cars key to the MerlexAutoGroup, to their selling place at 1105 N. Glebe Rd, Arlington VA 22201. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Used Cars for Sale. What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Sales hours: 10:00am to 8:00pm. Got in contact with Julian shortly after the price dropped. At that time Ally bank had not yet receive a contract from the dealership, but they guaranteed that upon receiving they will cancel financing. Reviews. WOW that's great service, I expected a ride not to be taken for a ride. Business Development Manager (Current Employee) - Arlington, VA - December 28, 2016. nice manager. before signing the dotted line, the owner Ramil aka Ray (fake names are used here we learned) assured us any issue, his "personal" mechanic will solve. Merlex Auto Group | Better Business Bureau Profile February 2022 check engine light comes on again. Walter refused to pick up the phone and texted the mechanic that someone from the dealership was coming to take the car. Case Details Parties Dockets. Hiding negative complaints is only a Band-Aid. Who's crazy enough to start this website? It's only been two days since my initial visit to Merlex. They have the best inventory of lux cars. They gave me a different one that needed new Brakes and tires. If you do not agree with these terms, then do not use our website and/or services. He asked me what I wanted in a car and I showed him a video of the car I really wanted to see if he could get close to that. Gave me numbers on the phone. Car dealership. Merlex Auto Group's phone number is (703) 685-9312 What is Merlex Auto Group's official website? (I was looking for financing for my daughter, starting April 1, when she starts her new job). 1105 N Glebe Rd, Arlington, Virginia 22201. THAT NIGHT, lights appeared in the dashboard. On March 16, 2018, Friday, I visited Pentagon Credit Union. Lebanon Missouri, carla sheila carrillo coz Lorena Zully Bullon Coz ida Mirella coz Bonilla They are Make me m San Juan de Lurigancho Lima, GEICO AUTO INSURANCE GEICO Auto Insurance Refuses to Honor their Policy Obligations Promptly Macon GA, NAACP IMAGE AWARDS-Carol Alexander - Television + Streaming and Podcast Coordinator NAACP, NAACP IMAGE AWARDS, Carol Alexander - Television + Streaming and Podcast Coordinator OF NAACP IMAGE AWARDS THIS COMPANY DOES NOT SUPPORT BLACK CREATORS! Directions. Okay, so here is my HONEST testimony and FEEDBACK of dealing with MERLEX Auto Group!!! CARFAX Vehicle History products and services are based only on information supplied to CARFAX. Arrived about 15 minutes late - traffic - but called again 12:45 to warn I'd hit some traffic. This time I decided to take to ******** dealer. Clerks from Bank Ally call me every day. The saleman told us that they had the car for 140 days, had $2K in the car for detailing and oil changes, and would not honor the Truecar price I was sent, this after telling us how great the car was and that if we didn't buy it he would. 2. They immediately treated me like family, and took their time to give me a tour of the vehicle and a thorough test drive to make sure it was running fine. merlexautogroup.com - Merlex Auto Group | Used Deale - Merlex Auto Group Ripoff Report | Merlex Auto Group Review - Arlington, VA We DO NOT remove reports. Beat local competitors. Boca Chica, Tierras Altas, Quebr Veraguas Boca Chica, Tierras Altas, Quebr Veraguas Chiriqui, Avimex Poisoning Livestock With Experimental Untested Poisonous Vaccines, Skeltons Lock and Key Skeltons Lock & Key Refused to refund for faulty key fob he sold me new. 30 minutes later the sales person asked for an additional minor piece of information. 1105 N Glebe Rd 3.7. All rights reserved. Caution!! Horrible customer service. Etta cost are not listed in ads or on their website. Confirmed my appointment a bit before noon. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. I was eventually introduced to the GM Walter who took it far and beyond to make sure I left satisfied. in 20 reviews, The salesmen are very professional and told us everything we needed to know about the Mercedes. in 16 reviews, We bought our Lexus RC350 from Merlex on 5/10 and the car buying process was the fastest I've ever experienced. in 3 reviews. Who is ED Magedson - Founder, Ripoff Report. There are no page 1 and page 2 of the Buyer Contract. I am beyond grateful for this business for making this possibility of driving off the lot with a beautiful X6 possible. Celebrity Skin Cream wrinkle cream rip-off advertisements US Based and Foreign companies bilked consumers out of Hundreds of Millions of dollars over the past 7 years. BBB reports on known marketplace practices. Visit Merlex Auto Group. BEAUTIFUL CAR WITH LOW MILES! Another car stalled out and wouldn't restart within 50 feet of the lot. I decided to head out to Merlex this morning to take a look at a gorgeous black on black X6 that they had on their website. and why? Search job openings at Unique Auto Import. Both the Pentagon Credit Union and Ally bank were notified that the car returned to dealership MerlexAutoGroup and that the transaction is fraudulent. I am a return customer and they as last time they treated my husband and I with s. Than hung up on me. Will definitely be back in the future. Upon arriving at the dealership, the scene was a little chaotic and unorganized. Hiding negative complaints is only a Band-Aid. He replied "just let me know what the issue is and my mechanic will take care of it." Owners who claim this profile can update information, boost SEO, and more. This was Thursday "WALTER", through text message, asked me to drop off so we can fix as soon as possible.. Called in. Merlex Auto Group Instagram September 02, 2018 merlex auto group instagram Absolutely incredible!!! Start the purchase online and the dealer will deliver the car and the paperwork to you. I said I want to return car. Specializing in: Mercedes-Benz, Lexus, Cadillac, BMW, Range Rover, Jeep Wrangler, etc. Napleton will pay $10 million to settle the lawsuit brought by the FTC and the . apparently, MERLEX ATTEMPTED TO GET LOANS ON TWO DIFFERENT VEHICLES THAT WE WERE UNAWARE OF! It's been a month I still can't get my tag. We provide a vast selection of high-quality used vehicles, exceptional car care and customer service with a smile! For more specific results for "merlex-auto-group". You never know. Search listings from Merlex Auto Group in Arlington, VA to find the right vehicle for you. 72 Verified Reviews. He said, he cant. He was able to find the exact vehicle in my video and made sure that everything was covered at the best price. This rating includes all reviews, with more weight given to recent reviews. If you have ever bought a vehicle before and know how it should go, or, if you have an IQ over 80, don't deal here, especially with Mike. The salesmen are very professional and told us everything we needed to know about the, We bought our Lexus RC350 from Merlex on 5/10 and the, Yelp users havent asked any questions yet about. Little did I know, for him, it was a phone call away! Appfolio Charged $538 to charge card and I never heard of them!!! Merlex Auto Group in Arlington, VA | 171 Cars Available | Autotrader I was told the truck "was in the shop" to get a sun roof motor replaced. Merlex Auto Group Reviews - Arlington, VA | Cars.com Jason and Walter treated me with kindness and respect. Life's too short, are keep it up and yours will. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Merlex Auto Group | 7 followers on LinkedIn. He wanted me to take it to his mechanic, i felt more comfortable taking it to Lexus to find out what's wrong. We've either got it - or we can get it. Also he said that the total due is about $27,000. Check reviews anywhere about this place! Merlex Auto Group. DO NOT TRUST RAY! Merlex Auto Group. All business will get complaints. High End Used Car Sales. I was contacted, via e-mail once, and once only!!!! I drove far to get the vehicle I wanted. I had told them that I was interested in one car and my daughter was interested in another. Save. Some of the employees are rude and not helpful. Initially I showed him a car that Id settle for but wasnt in love with. This is IMPORTANT! Dominate search results. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Salesperson Zaki Hairat drove the new car to my house. Merlex Auto Group Sales Position. Job closed due to COVID so I hardly drove car after that fixed! See if you can save on car insurance on KBB.com, Pre-qualify for a car loan with no credit score impact. This business is unclaimed. Used Lexus IS 250 for sale in Centreville, VA under $99,999 2. bring someone with you at all times if you are dealing with merlex or any of their family, This is a review from some one who bought a car from here TWO DAYS AGO! Audi MMI Navigation Plus w/MMI TouchDriver Assistance Pkg, By using this service, you accept the terms of our. 1105 N Glebe Road, Arlington, VA 22201. YOU HAVE BEEN WARNED! It was approved. HIGHLY RECCOMEND, On 1-28-23 I contacted the dealership early in the morning which I asked to check on a specific auto, I stated " I am not interested in any other auto, and I will be there to purchase that auto in 1 1/2 hours. https://www.merlexautogroup.com Safety status. After leaving the reviews stating of what we went through, 2-3 days later, an individual named WALTER ROBINSON called me stating that he was vice president of the locations amd that he saw the reviews and that he wanted to rectify the problems. Be kind to yourself and spend your hard earned money elsewhere. Job. Wasted a trip out to Arlington. Ally bank gave me the reference number. Grow your business. Working at Merlex Auto Group: Employee Reviews | Indeed.com I called them. Merlex Stucco Inc. has agreed to make home repairs to settle a class action lawsuit that alleged the company's stucco was defective or contained impurities that led to it having the appearance of rust. I will be notifying Truecar about their shaddy sales practice, 2017 MERCEDES-BENZ GLS 450 4MATIC Shopper. Completely Shady, especially Ray the owner. Visit Dealer Website. we did all that was asked of us, hence the reason Ramil (owner) gave us the key! I have bought over 20 cars in the last 18 years. Corporate Advocacy Program: How to repair your business reputation. 192 were here. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. Where do I begin all I can say is dont judge a book by its cover, I am single mother that came here with challenging credit these guys got me the best rate and best monthly payment anyone can they play extremely fair and dont take advantage of anyone they will make sure your satisfied to the max all across the board and Walter hes an angel he made sure I was taken care of and he also fed me to make sure I was making the right decision and he gave me an offer I could not refuse. As the possibility for human data entry error exists, we apologize for such errors in advance and disclaim any liability for inaccurate information on these pages made as a result of typographical and/or unintentional mistakes and errors. Before leaving, Ray gave his number, stating "Any issues, just let me know! which was weird because I dropped of the car. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Merlex Auto Group. Wondering if a report is missing? Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? We were going to drive 2 hours together to see them. BUT MIRACULOUSLY, HIS NAME IS ON MY CONTRACT AS THE PERSON WHO SOLD ME THE CAR. CAME ALL THE WAY FROM WEST VIRGINIA FOR THE SUBARU WRX STI. We offer: Price of the car is $14,966. How those businesses take care of those complaints is what separates good businesses from the rest. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Its HIS car, not mine. I did not check the completeness. Copyright 1997-2023, Ripoff Report. You are absolutely right that we should have done a better job of following up with you properly. RUN. Of course they should have been but in the final analysis, it's up to YOU to use common sense and be a smart consumer. Good. This was the most stressful experience I've ever had buying a car. Who's crazy enough to start this website? All rights reserved. Dear customer, I have text messages as proof!! Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Blessing in disguise I ha ve never met Walii before this day! Safe. Thursday, I dropped off the car at their mechanic after my mechanic took a look and assured the damage. Merlex Auto Group (@merlexautogroup) - Instagram Get a Kelley Blue Book instant cash offer. Customer service horrible suppose to refund me for oil change haven't got back with me. Vehicle listed- Price excludes Taxes, Tags, Processing and other fees. Merlex Auto Group | LinkedIn I contacted Capital One to look into this loan! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. When I asked why the price increase they replied that there was maintenance performed on it to ensure it ran perfectly typical bait and switch. Thank you for bringing this to our attention. 1 mile away. Merlex Auto Group | Used Dealership in Arlington, VA Sales. https://www.ripoffreport.com/reports/merlex-auto-group/arlington-va-22201/merlex-auto-group-dealer-committed-a-fraudulent-deal-selling-me-a-car-arlington-va-1446138, Merlex Auto Group Mike - saleperson Gave me the advertised price of a vehicle then raised it $12,000 Arlington VA, MERLEX AUTO GROUP SOLD A CAR WITHOUT DISCLOSING ISSUES Arlington Virginia, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Was told I signed sold as is and that I didnt purchase warranty. Copyright 1997-2023 Ripoff Report. The final on road price was 10K higher. One day you Fks will Fk with the wrong dude, yous came so close to devastation words will not express the underlined truth. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. ONCE AGAIN, DO NOT BUY A CAR FROM HERE! They did not have the car I requested online available. I contacted "Walter" who quickly asked "when can i come in? If they would have ripped me off as planned I'd have 100 bikes on there property within an hr making this an equal outcome. Poor professionalism from sales person I received, good selection of cars but also in poor condition (no gas, flat tires), unreasonable dealer fees. Why is this public record being published online? Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! I was scared that they will break my doors, windows and home stuff. I got back to the house and discover that the truck price (according to the website) was now $28,966 - nearly $4,700 more than it was hours earlier. Can be upwards of $3000.00 On top of vehicle cost. Quick contact by dealership but then I received an email from a second salesperson which I thought was unnecessary and wasn't sure which one to deal with. I could not eat, walk, think. Merlex needs to apply this principle!!!! On 12/30/2022 PIERRE, ROODY filed a Contract - Debt Collection lawsuit against MERLEX AUTO GROUP. |. On March 19, 2018, Monday, at 6 pm I got a phone call from a fake police officer. Specialties: High End Used Car Sales. ", He was the salesman. Luxury cars, latest trends, lifestyle posts, inventory -- #MerlexLife I guess I was supposed to do HIS job for him. pay could be better. After the signing, the employee Sid took the Purchase Documents set to make a copy, and after that she returned it to me in a large yellow envelope. On March 27, 2018, I received a phone message from Ally bank "welcome to Ally financial. Drug Rehab Deception Addiction Treatment Industry Rocked By Fraud & Abuse. This is the best way to manage and repair your business reputation. Finally, one place to get all the court documents we need. Bait and switch tactics, not one car pictured I was interested in was available. THIS IS FRAUD! They Will tell you the vehicle is there when you contact them and when you drive 2 hours to get there.. its not there or was just sold. Merlex Auto Group in Arlington, VA | Rated 4.2 Stars - Kbb.com I decided to go back and read some of the reviews more closely. If you would like to see more Rip-off Reports on this company/individual, search here: You haven't ANY clue of what you were doing! If I could give this business zero starts, I would. 8 years ago. Texted them to tell them and was told to take it to their shop which was fixed! The second bank is ALLY. Want to share your experience with this dealership? The manager of Ally financial told that now I owe money to Ally bank because they have already sent money to the dealership MerlexAutoGroup. Merlex gave me a great experience. Playing doormat and just signing whatever they said without you even bothering to READ what you were agreeing to is what caused all this. Got a particular new car in mind? I highly suggest, next time you spend over $10, you get yourself a keeper. Yelp users havent asked any questions yet about Merlex Auto Group. JULIAN TOOK VERY GOOD CARE OF ME. (I checked it by calling to Arlington police department). Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. Arlington, VA. Here at Merlex Auto Group, it is our mission to be the automotive home of drivers in the Arlington, VA area. TERRIBLE PAINT JOB SOLD ONLINE Fairfield OH, Stephen Komorek API International Group Investigators Stephen Komorek & Pat Welsh Fraudulent, Stole Valor, Criminal fake Detective Wellston Ohio. NEVER!!! Both the Pentagon Credit Union and Ally bank agreed to cancel the financing. Very informative. Dont sign the sold as is be careful! The manager of MerlexAutoGroup called to Pentagon Credit Union and apply for the Auto loan for me. 3.7. I Talked with a sales person who handed me the set of keys and walked away. And of course, they tried to up sale me another auto on the lot. Ford F150 was advertised at $24,277. REBUTTAL BOX
All Dealer Home Services must comply with state or local ordinances. Diagnostic revealed there was $10,000 worth of mechanical work needed for a car Ray sold me 2 days ago, one he assured was perfectly okay. The case status is Other. We left negative reviews of our experience. Was clean and in great condition. Also I defined that in 2017, the car was involved in an accident. 235 Reviews. Write a review. 23 Unique Auto Import jobs including salaries, ratings, and reviews, posted by Unique Auto Import employees. They outsource all of their work to Philippines who do not know the basics of the English language. Merlex - the masters of bait and switch. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. (703) 214-3598. Get more reviews from your customers with Birdeye. GoooooooooooooooooooooooooooooooDdddffff. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. I had a wonderful experience purchasing my used vehicle. I called about the same car on three different days over the course of three weeks. Verify to immediately update business information, respond to reviews, and more! From this document I defined the total selling price for the car. File your review. This guy is one of the absolute worst i have seen and I used to train new hires for sales.
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