No communication, no tracking updates. We have received it and we will be replying to you as soon as we can. I bought this for my Home we are about to build. I dont understand how these people are even still in business. Custom design team was super easy to communicate with to get a custom sign made. I had to spend about 20 minutes in my workshop doing this myself. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be To register for a PayPal account, visit the website. Beautiful!! Love it. This was exactly what I needed in my room to hang over my bed. Name Monogram Address Sign - Metal Wall Art - MetalPlex Metalplex Pvt. This is the 16 size, with the initial P and 2 house numbers (for those that may not be able to see the picture). But when I contacted customer support they responded quickly and reassured me it was on its was. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. No spam, please - we can detect that. packing it came in was very secure too for a big piece. I love it! Packaging was great with no damage. I left a message and took pictures to show them what occurred. Thanks again! We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. When you contact them they say it should go out "this week" but doesn't. Instead of making the address I ordered they sent my home address instead. Login Affiliate Login. *Batteries not included*. MetalPlex will not refund personalized customized products misspelled by the buyer. If we bought this at a craft fair for $10 it would be ok but for $50 no way. You've just researched metal-plex.com to see if this business and its website are legitimate. It came very nicely wrapped, no bent tips. Love this sign! The packing team did a great job wrapping it up. I wanted it to be a gift. Thank you for the personalized name tag! They havent shipped the missing item yet. I was worried because it took awhile to come and I had read some bad reviews. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. It has worked perfectly and everyone thinks its very attractive..Thank You. Well, add one more victim to Metalplex's deceiving advertising! Then sell them to third parties, such as insurance companies, banks and other marketing agencies. It took a very long time to receive our E,. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Who Is MetalPlex? Ok. Log in. Absolutely Love my new artwork! The best Metalplex coupon code for February 2023 can be found here. ', I was shopping for house numbers for weeks when I stumbled across these. 3 Piece Geometric Mountains Wall Dcor Set. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. Are you just about to make a purchase online? Joseph Carbonaro. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! The quality is great and it looks perfect in our house. The whole process of purchasing and delivery was great! It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. 2 reviews. oh funny, seeing the comment below, I got the same email from "*****". Thanks! 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However, the moon tips arrived with metal spurs that I had to remove but it was easy. Picture doesn't do it justice but it looks great! How many stars would you give metal-plex.com? We use express shipping which typically takes 2-3 days once shipped. Going to put this on my outside deck area. We just built a log home. Obviously a scam. The sign is so cute and is very high quality! There is no customer service phone number on their website. The company knows you will like your purchase but just contact the company within the 30 days after receiving the order and the company will be happy to solve the problem or problem if you are very excited for any reason (even no reason at all). Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Then bubble wrap and put in a box. It's so beautiful! Moose Alternative - Metal Wall Art. Had some leftover cut fragments I had to remove but nothing major. Perfect house numbers for our lake house. An amazing work of art that I'm super pleased with. You can message Metalplex directly on their social channels. Metalplex was super responsive to questions and created a great custom sign for me. A wonderful piece and customer service! Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. They are all beautiful. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. On 9/3/22 I paid for a large white metal bull. It looks like metal when you look at it up on the wall. Customer Stories Resources Open Source GitHub Sponsors. Very nice quality and they even sent me a name card! It was lightweight and easy to hang with the supplied pins. I am going on three weeks since I ordered my product and still no delivery. They have not responded to my emails or the messages sent using their online Contact Us option. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! When I received my $130 product, it's more like dirty $20 piece of cardboard and not the metal product they misleading advertise. I told them I placed an order, at which point they blocked me from their ******** account. They brought my idea to life! MetalPlex - Home - Facebook Love it. by Metalplex. Amazing customer service. Shasta. on WhatsApp. He loved it. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Access Support from the Arlo App. Lots of compliments, I like it except it could be a little bit heavier material for the price I paid, This is a Christmas gift for my Daughter & Son-in-Law, I am very pleased with it and am proud to be giving it. They were thrilled with it telling me the quality was top notch, it was packaged well and arrived in great condition. Looks great and great quality. Their brokerage is called Summit, so this was perfect! If you want to return the product, you must process it within 30 days from the date of receipt of the package. Exactly as pictured! Easy to hang - we used Command Strips. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! I ordered on 9/25 from the company a mountain range of ********. Item shipped on time and arrived in good condition. Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! It took about a month to get to us, but that was during the crazy-slow shipping that we all experienced in March 2020. Customer service was excellent too. Love the way it looks. The customer service team was responsive and shipping was superior to Alaska. I am updating my bathroom and believe me, I will be back to order a few more things from you. Had custom personal choices and they made it work perfect!!! Incredible. Were happy to answer any questions you have or provide you with an estimate. It is also an important way to save money. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. I ordered another piece already !! No refund offered. Does MetalPlex provide gift cards? Incognis results were verified by our team and are trustworthy. Zion Mountain Range View - Metal Wall Art. Custom order I am very happy with. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. They will make accurate delivery based on your shipping options, shipping address and shipping source. I would definitely purchase from him again and am so happy with the quality of this piece! Yvonne M. Great product. FAQs & General - MetalPlex Items arrived 14 days after their original "delivery date" and one of the items was missing. Dont hesitate to order from this company. However, be prepared to WAIT a very long time. Love MetalPlex Customer Service too!! In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. AVOID THIS COMPANY ! - Black / 12, Name Monogram Address Sign-Metal Wall Art. The shipping is slow but worth the wait! They loved it! Best regards, - The MetalPlex Team Next day on Feb. 17th - I received an E-mail stating that the label was created for shipment. For inquiries, telephone and email are used. - Black / 46" x 12" / No. Buy METALPLEX Mountain Range Reflection - Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Wall Decoration Piece - Hanging Wall Art for Living Room, Bedroom (Silver, 40in x 11in): Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Thanks MetalPlex! Call again, takes 5 calls over 2 days to get in touch with someone. Highly recommend!! I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Beautiful work, and it looks just like the range we love it! Lovely work. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. I will be cancelling this order right now with my credit card company. Bought this for my father. So I saw this sign and decided to give it a try cause my number is 805 #B. We are here to help. The paint will need touch ups as well. Came out gorgeous. Wish I had read the reviews before I ordered. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. I am very satisfied all around with the item and the service. Product is very poor quality. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. No refund offered. MetalPlex is an Austin, Texas-based manufacturer of wall decor. Was worried about hanging it but should be pretty easy and stable. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. The simple design is what made me fall in love with this! Here are 8 tips for writing great reviews. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. This is a just silly. Well worth the wait! Matt was great with getting my questions answered. Customer service was great and the order was packaged well and i am absolutely happy with my order. I am EXTREMELY satisfied with my experience! Nice extra touch! Just wish they made one that fits two or more pieces together so its a larger area. When we got it two of the corners were damaged because the product was not packaged well. Love MetalPlex Customer Service too!! Got this today and put it up in just a few min. Stay away from these people. Customer service was a pain in the a** to deal with, would not issue a return or refund. Let's look at this organization and the Wall Arts industry. Ive been a steel fabricator for 40 years and what we received looks like crap. They have not responded to my emails since or returned any of my voicemails. The customer will be automatically refunded through the original payment method. Came timely and as advertised. Perfect center piece for our fireplace. MetalPlex LLC. Well, add one more victim to Metalplex's deceiving advertising! I just moved into this duplex and the delivery company's were having trouble tell which side was mine. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 30"x14": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases 14 days later the tracking label has been printed not shipped. Its georgous!!! Next-day and Express delivery options also available. It is pretty much (2) metal with semi-soft material in between that makes it more thick. . This is the 12 inch. I will never buy from them again. Verification can help ensure real people write reviews about real companies. The benefits of this material is that it's lightweight making it easy to hang and it's 100% recycled. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. I have purchased numerous pieces from this artist and love them all. It's already been shipped and I can't wait till it arrives! It originally got lost in the mail. Date of experience: February 17, 2023. Ripoff Report | metals.com complaints, reviews, scams, lawsuits and . I wish I had read the reviews before ordering. . We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Customer Service for MetalPlex is absolutely THE BEST! Your email address will not be published. Absolutely LOVE the Mt. If I need another metal sign I would definitely come back! FREE SHIPPING IN KUALA TERENGGANU +6012-9982552. Magnet's won't work on Aluminum. The shipping is slow but worth the wait! In order to cover their delay mistake. See if the website is legit with our validator: Here are the best ways to spot a scam this year. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Thank you for clarifying which side is the back side & for the extra gift of the name plate! Find out how we combat fake reviews. This was absolutely perfect and communication was great! I ordered another piece already !! Awesome work. Or at least make an effort to correct the problem and send the customer what they ordered and were expecting to receive. I own a campground and ordered 12 pieces for decoration in cabins. Thank you for rushing this beautiful mountain cut out to me. Very cool and Four Elements Alternative - Metal Wall Art. Takes many weeks to ship with no customer service help when requested. Would definitely recommend!! We are a wall decor manufacturer based in Austin, Texas. Index Solana data using a Geyser plugin (downstream service cluster) Rust 0 AGPL-3.0 32 0 0 Updated Jul 20, 2022. legal Public HTML 2 1 0 0 Updated Jun 29, 2022. smart-contracts Public archive International Association of Better Business Bureaus. Highly recommend this company! I fell for it hook, line and sinker! Complimentary ground shipping within 1 to 7 business days. Make an appointment with a courier in advance to pack the goods and return them back together. Silver. Customer is responsible for shipping charges when making returns and shipping/handling fees of We love our mountain wall art! US. They havent shipped the missing item yet. Below is another must-watch video that you might want to see now: NOTE: This website validator's ratings are intended for information only and not to be relied on when making financial or business decisions. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. Still waiting. General customers can get the free standard shipping service with a valid coupon. 19937 Harrison Ave, City of Industry, CA 91789 Thank you! I recommend not doing any business with the company. When I contacted the company, they quickly made a new one and shipped it out. How would you rate it? It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Valid. Same as everyone. Throughout the years, we have established a reputation of integrity with our high quality . We love how it turned out. If you are not familiar with these terms, do not worry. My address sign came so much better than I expected. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Ever. Ill never buy from them again! Took a while to arrive but it was worth the wait. Metaplex GitHub - Black / 12 We love it in our bedroom! We will definitely make more purchases in the future. Feel also free to type the names of suspicious businesses in the comments section below. All of our pieces are handcrafted in Austin, Texas. They are all beautiful. Read Customer Service Reviews of metal-plex.com - Trustpilot Thank you! The communication about the process and shipping was excellent. This was purchased as a housewarming gift, so sent directly to recipient. Great quality. It came with a plate with my name on it in the same weird metal foam sandwich. Thank you! It is good quality and looks exactly like the picture. This is either a serious lack of quality control, or just laziness. I will be cancelling this order right now with my credit card company. Looks and works great, easy to hang, very happy , thanks again. Their website states that orders will be shipped within 5-7 business days of receipt. Already recommended to company to several friends. verylight weight. 1. Big but still light weight and seems easy to hang. These guys are hacks. All of our designs are handmade and customized in Austin, Texas. Wonderful customer service. Love this! Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. MetalPlex unboxing of Mount Hood metal wall decor - YouTube Love our sign. No communication, no tracking updates. You can exchange and deduct the points collected by purchasing. Wayfair | Metal Metalplex Wall Accents You'll Love in 2023 Misha could not have been more helpful. I was able to find something very similar on Amazon anyway. I haven't hung these items yet, but they look like high quality with no blemishes. Just give me my money back. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Arlo | Support | Contact It is good quality and looks exactly like the picture. They are light and airy and make a good focal point in my boho styled home. Exactly what we needed and wanted. I ordered as a gift.. we think it is beautiful! They replaced and shipped the item at no additional cost. MetalPlex Reviews - 456 Reviews | www.metal-plex.com Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. This is exactly what I needed in my room to hang above my bed. I got the greyr and it looks so good compared to my black desk top! On the second piece - no issues and were happy we gave them a second chance. We saw the ads, took a chance and love the choices we selected. Need to talk to a representative? we went with the larger size and it is easily visible from the street. After not receiving the product or a tracking number I contacted the company via email asking for an update. Customers can definitely save lots of money with the help of Usa.coupert.com! Beautiful picture of wolf. The first one arrived damaged. The quality is great and I love the sign. Thank you Metalplex for working with us and making our vision come to life! Love the mountain range piece!! Highly recommend. We area wall decor manufacturer based in Austin, Texas. Read Customer Service Reviews of metal-plex.com - Trustpilot I tried emailing and calling, no response to my email and their phone line is just a message machine. My husband and I love it! Dawn B. It was packaged well, but still got slightly bent at one end during the shipment. . Required fields are marked *. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. will go good with the other grey in my room. Very light weight. All of our pieces are handcrafted in Austin, Texas. I fell for it hook, line and sinker! Remember that this bank or credit card company may also need some time to process and mail refunds. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Escalation to live agent support is available to customers with an active Arlo service plan or trial. It looks like a wall decal it's so thin! Beautiful picture of wolf. Want it for over my little sitting are and think it will go great! Workmanship is great, as other reviews have noted. Great company to do business with. Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. Don't waste the time! Customer service was awesome and took care of the order until we were happy. Without checking into why it hadn't left MetalPlex facility. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! We had to clean it though, it was full of metal splinters from the cutting. Shipping was slow, but that's to be expected during a pandemic. Please continue to check your tracking number for updates. BBB Business Profiles are subject to change at any time. Ive been looking for a large statement piece for my home office and this will be perfect! But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Overall, Im extremely satisfied and would purchase again! Practically everyone uses a cell phone. Perfect. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. MetalPlex will post the discounts and Discount Code information on its social media site. Disappointing for the price paid. City, State. We absolutely love it. Perfect for my entertainment space. Free shipping. We opened it and it's perfect. It's only $6.49/month but it's worth every penny. Looks great and great quality. Easy to hang. This item is beautiful. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. I received an email response that they didn't send me a tracking number earlier as they didn't have my email address. You can choose our standard version or add optional LED lighting. It's perfect size for what I'm wanting the wall to look like. We will send the tracking number to you via email after your order has been dispatched. is backordered and will ship as soon as it is back in stock. I made a change from what was pictured and metalplex was quick to respond and met my request. Name Monogram Address Sign - Metal Wall Art I emailed and was . . See BBB rating, reviews, complaints, & more. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! It appears to be similar to metalmaybe foam sandwiched by thin slices of metal.? I contacted them to cancel the order and I contacted my credit card company to dispute the charge. Very pleased and will shop here again. Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. Amazon.com: METALPLEX Mountain Range Reflection - Metal Wall Art Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. GitHub community articles Repositories; Topics . You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. horrible customer experience and zero customer service. Takes many weeks to ship with no customer service help when requested. This is the 12 inch. Share Thanks. They are planning on shipping out a replacement item. Claim your profile to access Trustpilots free business tools and connect with customers. - Black / 46" x 12" / No He us very very pleased. Super fast service too! +91-8918076038. This monogram address plaque is a great housewarming gift, wedding gift, newly wed gift or just a great way to make your house even more of a home! Item will need bending back to get flat. I love it! Product is very poor quality. Misha could not have been more helpful. I was able to straighten it out though and as you can see it looks great! The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. Niceeee, I wish I had gotten a bigger size tho. The LED's are battery powered (no cords) and come with a remote control to change the color or apply effects such as strobe or color fade. 35% Off Metalplex Coupon (2 Promo Codes) February 2023 2023 Trustpilot A/S. Super flexible and helpful on customization. Got this for some contrast to all the dark wood and steel. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. All your personal information is stored online against your will. Thank you so much for making something to complete my wall!
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